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背景调查技术:专有技术与现成技术

如果您的提供商使用基于为其他几家公司设计的模板构建的背景检查技术,您可能会觉得您的组织的需求被迫适应为其他人创建的千篇一律的解决方案。相反,当您与拥有专有背景调查技术的筛查提供商合作时,您将获得响应式功能和满足您需求的定制——这只是众多好处之一。

专有和现成的筛选技术之间的差异

专有的背景筛查技术旨在满足筛查提供商客户的需求:您。因此,您的需求和期望推动了技术的流程、功能和能力,而不是相反。 

流程和功能

通过创建符合招聘流程现实并结合候选人体验的解决方案,拥有专有技术的筛选公司可以提供可扩展性、速度、集成和定制,以支持您的筛选和招聘流程的发展。无需处理为其他筛选公司设计的笨重工作流程,您将受益于根据您的招聘流程创建的功能。

另一方面,现成的背景调查技术旨在满足多家筛查公司的需求。系统的所有流程和功能都旨在满足尽可能多的共同需求,几乎没有空间满足雇主和候选人的独特需求。该软件背后的科技公司推动了客户与候选人的互动,而不是雇主或最终用户。 

如果您与使用现成筛查技术的提供商合作,您可能会觉得某些完全不相关的第三方正在决定您需要什么背景筛查支持。这是因为,对于现成的解决方案,一种尺寸必须适合所有人。最终用户体验的设计不是为了满足个别客户的需求,而是为了满足大量筛选公司的需求,这些公司面临的挑战和需求各不相同。

编程和更新

此外,由于现成的技术解决方案是由第三方开发人员驱动的,而不是由实际筛选公司客户驱动的,这些平台可能会变得过于自动化,以至于人为因素——判断、洞察力、专家建议——可能会丢失。为了满足几家筛选公司的需求,现成的筛选技术可能会杂乱无章地使用太多功能,这通常会使用户体验不堪重负且难以导航。

如果您的筛查提供商使用现成的技术,它很可能是众多等待系统开发商解决方案或升级的科技公司客户之一。因为您不是直接客户,您对系统增强或定制的任何请求都可能被忽略,因为其他公司没有足够的类似请求。

专有背景调查技术的好处

根据人力资源管理协会 (SHRM) 的一项研究,填补一个空缺职位平均需要 42 天。您不希望因为低效或严格的筛选技术而花费更长的时间。 

 

无论您每年招聘数十人还是数百人,您都需要运行有效的招聘和筛选流程,以适合您的人才招聘团队和候选人。你需要做的最后一件事是感觉你的背景调查技术对你不利,而不是对你有利。 

 

当您与使用专有技术的筛查提供商合作以在就业前背景筛查、药物筛查和劳动力监测方面提供更高的准确性和价值时,该技术旨在满足您的需求和期望。以下是您可以从筛查提供商专有的背景筛查平台中获得的主要好处:

不为自动化而自动化

专有筛选技术认识到创新技术与人体成分的协同作用。因此,该技术不能单独发挥作用,您无需更改招聘流程以匹配该技术。相反,专有技术是一种工具,可以支持您现有的流程并自动化工作流程,这对您的招聘和筛选计划有意义。

值得信赖的背景筛查合作伙伴将利用技术和久经考验的专业知识来增强您的筛查计划,而不是用您不需要的自动化技术轰炸您。您无需费力地处理与您的组织无关的杂乱无章的功能。相反,专有筛选技术旨在满足您的自动化需求和偏好。 

速度

由于专有的背景调查技术是为满足雇主的需求而构建的,因此升级和其他变化更有针对性,实施时间也更短。控制自己技术的筛查公司也可以快速调整以适应因影响背景筛查的法规而发生的系统变化。 

例如,使用专有技术的筛查提供商可以快速重新配置您的筛查系统,以考虑以下州法律的变化:

  • “禁盒”法

  • 大麻合法化

  • 工资历史立法

[INFOGRAPHIC] 比较背景筛查服务提供商时要考虑的关键因素 »

满足客户需求的直接沟通渠道

在使用筛查提供商的专有技术时,您可以提出请求并直接讨论系统更改的可行性。与使用现成解决方案的供应商合作不同,在供应商的情况下,请求必须通过链条传递给第三方开发团队,拥有专有技术的筛选供应商拥有内部开发团队,他们协作并提供技术解决方案直接给你。 

定制

您今天所依赖的背景筛查解决方案可能与您将来需要的不同。专有筛选技术解决方案专为满足您的需求而设计,并且可以扩展以支持您的组织和招聘流程的扩展。 

专有技术允许更轻松地进行定制,以匹配您跨地域和工作职能的招聘和筛选实践的变化。例如,该技术可以使用内置规则来根据工作类型管理犯罪历史搜索和验证。此功能支持您的人力资源和人才招聘流程效率,还可以帮助您实现目标以获得卓越的候选人体验

企业级支持

专有技术可以支持具有数百甚至数千名员工的复杂背景筛选计划。它可以适应无缝集成,帮助您跨多个职能、位置和工作类别筛选个人。例如,专有技术可以快速灵活地帮助您将临时劳动力筛查和持续监控纳入您现有的筛查计划。您还可以轻松配置专有技术,将预选的背景和药物筛选服务应用于特定工作类型的候选人。

使用现成的解决方案,您最终可能要等待数周才能确定是否可以进行必要的定制。但是拥有专有系统的提供商可以立即开始定制集成以满足您的需求。 

提高您的就业前背景筛选能力

卓越的背景审查公司与其他公司的众多特点之一是集成的智能技术。但是,为您的招聘和筛选过程提供价值的不仅仅是技术。一家优秀的供应商会开发旨在满足您需求的技术,并将技术与判断力、努力和专业知识相结合,以帮助您管理招聘风险并运行有效的招聘流程。 

为了真正有效,您的筛选提供商的背景筛选技术应无缝融入您的招聘流程,以帮助您实现目标。要了解更多关于比较背景筛选提供商和技术的其他方法,请下载我们的“竞争对手比较”信息图

Differences Between Proprietary and Off-the-Shelf Screening Technology

Proprietary background screening technology is built to meet the needs of the screening provider’s clients: you. Therefore, your needs and expectations drive the processes, functionality, and capability of the technology and not the other way around. 

Processes and Functionality

By creating a solution that conforms to the realities of the hiring process and incorporates the candidate experience, a screening company with proprietary technology can offer scalability, speed, integrations, and customizations to support your screening and hiring process as it evolves. Instead of dealing with clunky work flows designed for other screening companies, you have the benefit of functionality created with your hiring process in mind.

On the other hand, off-the-shelf background check technology is built to meet the needs of multiple screening companies. All of the system’s processes and functionality are designed to address as many common needs as possible, leaving little room to address the unique needs of employers and candidates. The tech firm behind the software drives how customers interact with candidates, not employers or end-users. 

If you work with a provider who uses off-the-shelf screening technology, it can feel like some completely unrelated third party is deciding what you need in background screening support. This is because, with off-the-shelf solutions, one size must fit all. The end-user experience is not designed to meet the needs of individual clients, but the needs of a mass of screening companies whose challenges and needs vary.

Programming and Updates

Also, because off-the-shelf tech solutions are driven by third-party developers and not by actual screening company clients, those platforms can become so automation-obsessed that the human element—judgment, insights, expert advice—can be lost. In an attempt to satisfy several screening companies, off-the-shelf screening technology can be cluttered with too many features, which often makes the user experience overwhelming and hard to navigate.

If your screening provider uses off-the-shelf technology, it is likely to be one of many tech company clients waiting for a solution or upgrade from the system developer. Because you are not the direct customer, it’s possible any of your requests for system enhancements or customizations may be ignored, because there haven’t been enough similar requests from other companies.

Benefits of Proprietary Background Check Technology

According to a Society for Human Resources Management (SHRM) study, it takes an average of 42 days to fill an open position. You don’t want it to take even longer because of inefficient or rigid screening technology. 

 

Whether you make dozens of hires each year or hundreds, you need to operate an efficient hiring and screening process that works well for your talent acquisition team and candidates. The last thing you need is to feel like your background check technology is working against you rather than for you. 

 

When you work with a screening provider using proprietary technology to offer greater accuracy and value in pre-employment background screening, drug screening, and workforce monitoring, the technology is designed to conform to your needs and expectations. Here are the key benefits you can expect from your screening provider’s proprietary background screening platform:

No Automation for Automation’s Sake

Proprietary screening technology recognizes the synergy of innovative technology with the human component. As a result, the technology doesn’t work alone, and you don’t have to change your hiring process to match the technology. Rather, proprietary technology is a tool to support your existing processes and automate workflows where it makes sense for your hiring and screening program.

A trusted background screening partner will leverage technology and time-tested expertise to enhance your screening program instead of bombarding you with automation tech you don’t need. You don’t need to wade through a jumble of features that aren’t relevant to your organization. Instead, proprietary screening technology is designed to conform to your automation needs and preferences. 

Speed

Because proprietary background check technology is built to meet the needs of employers, upgrades and other changes are more targeted and take less time to implement. A screening company in control of its own technology can also pivot quickly to accommodate system changes due to legislation affecting background screening. 

For example, a screening provider using proprietary technology could quickly reconfigure your screening system to take into account changes in the following state laws:

  • “Ban the box” laws

  • Marijuana legalization

  • Salary history legislation

[INFOGRAPHIC] Key factors to consider when comparing background screening service providers »

A Direct Line of Communication to Meet Client Needs

When working with your screening provider’s proprietary technology, you can make requests and discuss the feasibility of systems changes directly. Unlike working with a provider with an off-the-shelf solution, where requests have to be delivered up the chain to a third-party development team, a screening provider with proprietary technology has in-house development teams who collaborate and deliver a technology solution directly to you. 

Customization

The background screening solutions you rely on today may not be the same ones you’ll need in the future. Proprietary screening technology solutions are designed specifically to your needs and can scale to support your organization and hiring process as they expand. 

Proprietary technology allows for customization more readily to match variations in your hiring and screening practices across geographies and job functions. For example, the technology can operate with built-in rules for managing criminal history searches and verifications according to job type. This capability supports your HR and talent acquisition process efficiency, and it can also help you meet your goals for a superior candidate experience.

Enterprise-Level Support

Proprietary technology can support a complex background screening program with hundreds—or even thousands—of hires. It can accommodate seamless integrations to help you screen individuals across multiple functions, locations, and job categories. For example, proprietary technology can quickly flex to help you incorporate contingent workforce screening and continuous monitoring into your existing screening program. You can also easily configure proprietary technology to apply pre-selected background and drug screening services to candidates in specific job types.

With an off-the-shelf solution, you could end up waiting weeks to see if the necessary customization is even possible. But a provider with a proprietary system can begin work immediately on a custom integration to address your needs. 

Improve Your Pre-Employment Background Screening Capability

Among the many characteristics differentiating an exceptional background screening company from the others is integrated, smart technology. But it’s not just the technology that offers value to your hiring and screening process. A great provider develops technology geared to address your needs, and combines the tech with judgment, effort, and expertise to help you manage hiring risks and run an efficient hiring process. 

To be truly effective, your screening provider’s background screening technology should seamlessly weave into your hiring processes to help you achieve your goals. To learn more about other ways to compare background screening providers and technology, download our “Competitor Comparison” infographic.


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