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尽管有背调候选人仍然会撒谎

尽管观火 在发现虚假信息和虚假陈述方面不断提高速度和精确度,但候选人仍然在求职申请和简历上撒谎。

大错。提供错误信息不仅可以将原本符合条件的候选人排除在工作考虑之外,而且如果他们确实被录用,甚至会在几年后被解雇。[1]

正如我们即将发布的 2020 年全球基准报告所述, “大多数进行背景调查的公司继续发现候选人在申请表和简历/简历上虚假陈述自己。”

这甚至包括 C 级办公室和执行委员会成员。

人们撒谎的事情在世界范围内相当一致,尽管排名因地区而异。

由于背景筛选,您在哪些方面发现了与求职者的差异?

全球的

美国和加拿大

欧洲、中东和非洲

亚太地区

以前的工作 (54%)

刑事定罪 (62%)

以前的工作 (66%)

以前的工作 (79%)

刑事定罪 (53%)

以前的工作 (47%)

教育证书 (64%)

教育证书 (62%)

教育证书 (45%)

药检呈阳性 (45%)

刑事定罪 (42%)

刑事定罪 (25%)

药检呈阳性 (33%)

驾驶员机动车记录(39%)

信用 (36%)

专业许可证 (19%)

有关候选人虚假陈述的更多详细信息,请务必阅读 HireRight 的 2020 年全球就业筛选基准报告,该报告即将在我们的资源库中提供

......只有真相

如果候选人在简历或工作申请中撒谎,你很有可能会发现他们。我们可以检查他们的教育证书和执照。确认他们的身份。我们可以与他们的前雇主联系并确认他们的职位和就业日期。我们的药物检测资源丰富。我们可以搜索可用的公共记录,以帮助确定刑事定罪。如果我们的客户愿意,我们将扫描他们的社交媒体资料、驾驶记录、进行信用检查和财务记录,即使他们曾在其他国家/地区生活、工作或上学。

我们已经做了很长时间了。候选人向您或我们撒谎不是一个好主意。

这里有一些技巧可以帮助您在资格认证过程的早期消除骗子,并为每个人省去很多麻烦。

你有 Reddit 吗?

首先,要了解一些求职者如何以及为何撒谎,这是更好地了解他们在找工作中的挣扎,并直接从他们的嘴里,呃,键盘上了解真相的好方法。

可悲的是,你会发现伪造背景是多么普遍。您可以搜索诸如“谎言”或“说谎”之类的术语。结果可能会让您感到惊讶和士气低落。Reddit 上的一个帖子包括候选人的供词——也许吹嘘是一个更好的词——来自候选人关于他们在何处以及如何作弊的信息。一位候选人写道,他的女朋友竟然创建了一份虚假的工会期刊,去掉了 LLC 和域名,但从未发表过任何内容。她在简历上写下了几年的工作经验。她觉得这很聪明。当然,这很容易被抓住。但她正在申请一个不进行背景调查的小型组织。

你是什么?

在迪士尼乐园穿着角色服装的人被称为“演员”。在赛百味准备食物的人被称为“三明治艺术家”。很公平。但有些候选人会编造虚假的、过于有创意的职位或夸大他们的职责。留意他们。一个人写道,他曾是“欺诈检测”的负责人,因为他发现有人试图使用假促销代码。另一位在餐厅工作过洗银器的人说他是一名“餐具维修技师”。注意职位名称中的“大师”、“特立独行”、“品牌大使”、“福音传道者”和“热门人物”。面试时,请他们详细说明他们的职责。

对教育撒谎表明没有阶级

我们发现很多人,包括高管,在他们上学的地点和/或获得的学位方面撒谎。正如我们提到的琼斯女士和麻省理工学院,一个人的教育背景很容易验证。阅读我们的博客“在教育验证中接受教育”,其中我们注意到许多雇主在他们的背景调查中不包括学位确认。许多候选人知道这一点并利用它,声称他们去了他们实际上没有上过的学校并获得了他们从未获得过的学位。最佳做法是验证候选人的教育,特别是如果在工程、医学或其他需要特定学习技能的专业领域获得证书时。

熟悉导致蔑视没有工作

候选人的求职信中的内容是否看起来很熟悉,就像您以前见过的那样?简历上的一些成就是否敲响了警钟?你手上可能有剽窃者。互联网上充斥着多种类型的简历示例,专门针对销售、营销、教学、工程和金融进行了调整。如果某个词组听起来像是来自罐头,请在 Google 上搜索该词组;您可能会发现它非常流行并用于简历或求职信模板。如果候选人窃取了别人写的东西,他们可能倾向于作为你的员工不诚实。

约会怎么样?

如果候选人列出了他们在前雇主工作的年数,但没有说明月份,他们可能试图掩盖失业时期。当然,长时间不工作也没有错。公司,尤其是最近,不得不忍受裁员。但对就业日期的捏造可能表明有掩饰真相的倾向。此外,由于在进行背景调查时验证就业日期是标准操作程序,因此试图掩盖其就业日期的候选人可能是个白痴。

夹具了

对每位求职者(包括高管)进行背景调查。就这么简单。我们在这里帮助保护您免受雇用不诚实的人的影响。我们将在一篇针对可能考虑在简历上撒谎的候选人的文章中引用 的话说:

“并非所有雇主都会进行正式的背景调查。但是,如果你遇到这样的人,如果你不诚实,它就会让你沉沦。如果潜在雇主进行背景调查并发现您(直接或不经意地)对您的工作经历、犯罪记录、教育、专业证书或其他关键事实撒谎,请不要指望得到工作机会。”

<Sigh.> Despite the constant strides forward in improving the speed and precision HireRight applies in sniffing out falsehoods and misrepresentations, candidates continue to lie on job applications and resumes.

Big mistake. Providing misinformation can not only eliminate an otherwise-qualified candidate from consideration for a job but get them fired even years later if they do manage to get hired.[1]

As noted in our upcoming 2020 Global Benchmark Report, “Most companies that conduct background checks continue to find that candidates misrepresent themselves on their application forms and CVs/resumes.”

This even includes C-level offices and members of Executive Boards.

The things people lie about are fairly consistent worldwide, although the ranking changes by region.

In which areas have you uncovered discrepancies with job candidates as a result of background screening?

GlobalU.S. and CanadaEMEAAPAC
Previous employment (54%)Criminal convictions (62%)Previous employment (66%)Previous employment (79%)
Criminal convictions (53%)Previous employment (47%)Education credentials (64%)Education credentials (62%)
Education credentials (45%)Tested positive on a drug test (45%)Criminal convictions (42%)Criminal convictions (25%)
Tested positive on a drug test (33%)Driver motor vehicle records (39%)Credit (36%)Professional licenses (19%)

For more details on candidate misrepresentation, be sure to read HireRight’s 2020 Global Employment Screening Benchmark Report, available soon in our Resource Library.

…and nothing but the truth

If a candidate lies on their resume or job application, there’s a very good chance you’ll catch them. We can check their educational credentials and licensure. Confirm their identity. We can in touch with their former employers and confirm their job titles and dates of employment. Our drug testing resources are prolific. We can scour available public records to help identify criminal convictions. And if our customers wish, we will scan their social media profiles, driving records, conduct credit checks and financial records, even if they’ve lived, worked, or attended school in other countries.

We’ve been doing a long, long time. It’s not a good idea for candidates to lie to you or to us.

Here are some tips to help you eliminate liars early in the qualification process and save everyone a lot of grief.

Have you Reddit?

First, to get a sense of how and why some job candidates lie, check out www.reddit.com/r/jobs. It’s a great way to better understand their struggles in finding employment, and get the truth straight from their mouths, er, keyboards.

Sadly, you’ll find how prevalent fabricating backgrounds are. You can search out terms like “lie” or “lying.” The results may surprise and demoralize you. One Reddit thread includes confessions —perhaps boasts is a better term — from candidates on where and how they have cheated. One candidate wrote that his girlfriend went so far as to create a bogus labor union journal, taking out an LLC and domain name, but never publishing anything. She put that as several years of work experience on her resume. She thought that was clever. Of course, that could have been easily caught. But she was applying to a small organization that didn’t conduct background checks.

You were a WHAT?

The people wearing the character costumes at Disneyland are called “Cast Members.” People who prepare the food at Subway are called “Sandwich Artists.” Fair enough. But some candidates create bogus, overly-creative job titles or inflate their duties. Watch for them. One guy wrote he had been the head of “Fraud Detection” because he caught someone trying to use fake promo codes. Another who worked on washed silverware at a restaurant said he was a “Cutlery maintenance technician.” Watch out for “guru,” “maverick,” “brand ambassador,” “evangelist,” and “hotshot” in the job title. When interviewing, ask them to expound on their duties.

Lying about education shows no class

We’ve found many people, including execs, lie about where they went to school and/or what degree(s) they earned. As we noted about Ms. Jones and MIT, one’s educational background is fairly easy to verify. Read our blog, “Getting Schooled in Education Verification,” in which we note that many employers don’t include degree confirmation in their background checks. Many candidates know this and capitalize on it, claiming they went to schools they actually didn’t attend and earning degrees they never earned. A best practice is to validate candidates’ education, particularly if having received credentials in a field such as engineering, medicine, or other specialized fields demands specific learned skills.

Familiarity breeds contempt no job

Do things look familiar in the candidate’s cover letter, like you’ve seen them before? Do some of the achievements stated on the resume ring a bell? You could have a plagiarist on your hands. The Internet is full of examples of many types of resumes, specifically tuned for sales, marketing, teaching, engineering, and finance. If a phrase sounds like it came from a can, Google the phrase; you may find it’s quite popular and used on resume or cover letter templates. If a candidate is stealing what someone else wrote, they may be inclined to be dishonest as your employee.

How about a date?

If a candidate lists the years they worked at a previous employer but don’t state the months, they may be trying to cover up periods of unemployment. Of course, there’s nothing wrong with not being employed for lengths of time; companies, particularly recently, have had to endure Reductions in Force. But fudging on employment dates may indicate a proclivity to bury the truth. Also, since verifying employment dates is standard operating procedure when conducting a background check, a candidate who tries to mask their employment dates could be an idiot.

The jig’s up

Conduct a background check on every job candidate, including execs. It’s that simple. We’re here to help protect you from the repercussions of hiring who is not honest. We’ll close by quoting Glassdoor.com in an article directed toward candidates who might consider lying on their resume:

“Not all employers conduct formal background checks. But if you encounter one that does, it will sink you if you’re being untruthful. If a prospective employer conducts a background check and discovers you’ve lied (either directly or by omission) about your work history, criminal past, education, professional certifications, or other key facts, don’t expect a job offer.”

 

Here endeth the lesson.

 

 

[1] Marilee Jones, the former dean of admissions (!) at the Massachusetts Institute of Technology, had stated when interviewing that she had earned degrees from three colleges in the state of New York: Albany Medical College, Union College, and Rensselaer Polytechnic Institute. In truth, she had received no degrees from any of those institutions or from anywhere else for that matter. When the facts were exposed, Ms. Jones was fired— 28 years after being hired.


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